Solutio
privacy policy

At Solutio (https://solutio.ca), one of our top priorities is our clients’ confidentiality. This privacy policy document details the personal information that is collected and stored by Solutio, and explains how we use it.

If you have additional questions or want to know more about our privacy policy, please do not hesitate to contact our team.

This privacy policy applies exclusively to our online activities and is valid for website visitors regarding information they have shared with Solution and/or information we have collected. This policy does not apply to information collected offline or through channels other than this website.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

Information we collect

The personal information you are asked to provide The personal information you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the time we ask you to provide your personal information.

If you contact us directly, we can receive additional personal information including your name, your email address, your phone number, the content of your message, and/or attachments you have sent us, as well as any other information you choose to share at the time.

When you create an account, we may ask you to provide your address, as well as other details like your name, the name of your business, your address, your email address, and your telephone number.

How we use your information

We use the information we collect from you for many different purposes, including:

• To operate and maintain our website
• To improve, personalize, and develop our website
• To understand and analyze how you use our website
• To develop new products, services, and features
• To communicate with you, either directly or through one of our partners, to provide client care, updates, and other information related to the website, as well as for marketing and promotional purposes
• To send you emails
• To find a prevent fraud

Solutio follows a standard procedure for using log files. These files are saved when users visit a website. All web hosting companies collect these files as part of their analysis process. 

The information collected by these log files includes your IP address, browser type, internet service provider (ISP), the date and time, your landing/exit pages, and finally the number of clicks. These elements are not associated with any identifying personal information. The goal behind collecting this information is to analyze user habits, manage the website, follow users’ movements as they navigate the website, and collect demographic information. 

Our privacy policy was created using the Privacy Policy Generator and Privacy Policy Template.

Cookies and web beacons

Like all other websites, Solutio uses “cookies.” These cookies are used to save information, such as user preferences and the pages that have been accessed or visited by each user. This information is used to optimize the user experience by personalizing our webpage content based on the type of browser they are using and/or other information.

For more general information about cookies and how they are used, please read “What are cookies?”

Advertising partner privacy policy

Third-party ad servers or ad networks use technologies like cookies, Javascript, or web beacons that are used in their respective advertisements and links that appear on Solutio, which are sent directly to the user’s browser. They automatically receive your IP address when this happens. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content you see on the websites you visit.

Please note Solutio does not have access to or control over the cookies used by third-party advertisers.

Third-party privacy policy

Solutio’s privacy policy does not apply to other advertisers or websites. As such, we recommend consulting each third party ad server’s privacy policy for more details. They may include information about certain practices and how to opt out of certain options.

You can choose to deactivate cookies using your browser’s settings. To learn more about managing cookies for a specific browser, consult the browser’s website. What are cookies ?

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Ask that a company that collects personal information disclose the specific categories and elements of personal data that it has collected about consumers.
• Ask that a company deletes all of the personal data it has collected about a consumer.
• Ask that a company that sells consumers’ personal data not sell their personal data.

If you submit a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Data protection rights under GDPR

We want to ensure you are fully aware of all your data protection rights. Every user has the right to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to ask that we correct any information you deem inaccurate. You also have the right to ask that we complete any information you deem incomplete.

The right to erasure – ​​You have the right to ask that we erase your personal data, under certain conditions.

The right to restrict processing – ​​You have the right to ask that we restrict the processing of your personal data, under certain conditions.

The right to object – You have the right to object to the processing of your personal data, under certain conditions.

The right to data portability – You have the right to ask that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you submit a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Data collected about children

Another one of our main priorities is protecting children who use the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activities.

Solutio does not knowingly collect personally identifiable information from children under the age of 13. If you think your child has shared this type of information with us via our website, we strongly encourage you to contact us immediately and we will do our best to delete said information from our files.